Buying from Safentity: questions and answers
GST, delivery, bulk orders, payment and returns. Can't find your question? Call +91 7827-258-487 or email prateek@safentity.in.
About Safentity
What does Safentity sell?
Industrial safety equipment. We currently list 15 products in 6 categories: Respiratory Protection (1), Fire Protection (1), Fall Protection (2), Eye Protection (1), Lockout / Tagout (6), General Equipments (4). Brands include RESQ, care, Karam, Unicare, Venus.
Who runs Safentity and where is it based?
Safentity is a wholesale & retail supplier founded by Prateek Kukreja in 2025. The business is at 870/1, Raja Garden, Old Faridabad, Faridabad, Haryana 121002, open Monday to Saturday, 9am to 9pm. GSTIN 06HQCPK9962G1ZE, Udyam registration UDYAM-HR-03-0154925.
Which industries do you supply?
We have guides for Construction, Manufacturing, Oil & Gas, Chemical, Pharmaceutical, Mining. Each one maps the industry's hazards to the products we stock.
Prices and GST
Are prices on Safentity inclusive of GST?
No. Every price on the site is before GST. GST is added at checkout at the rate for each product, which is 18% for most items. The rate is shown on each product page next to the price.
Do I get a GST invoice? Can I claim input tax credit?
Yes. Every order comes with a GST invoice. Enter your company's GSTIN at checkout and it is printed on the invoice, so you can claim input tax credit.
Do you take bulk, wholesale or institutional orders?
Yes. Safentity is a wholesale and retail supplier. For bulk quantities, call +91 7827-258-487 or email prateek@safentity.in for a quotation. Bulk prices, delivery schedules and payment terms are set out in the written quotation.
Is there a minimum order quantity?
No. Every product on the site can be ordered as a single unit.
Delivery
Where in India do you deliver?
Anywhere our courier and logistics partners can reach the PIN code, including the major cities and hill states such as Himachal Pradesh. If a PIN code isn't serviceable, we tell you before taking payment or refund you in full.
How much does delivery cost?
Delivery is free on orders of ₹2,000 or more (before GST). Below that it is ₹199 per order. The charge is shown in the cart before you pay.
How long does delivery take?
It depends on the destination PIN code, stock and the size of the shipment. We send tracking details as soon as the order ships.
Payment and returns
How can I pay?
UPI, debit and credit cards and net banking through our payment gateway. Business orders can pay by bank transfer by arrangement. You can also place an order with "Pay later" and pay for it from your account; we dispatch it once it's paid. We don't offer cash on delivery or credit terms.
Can I return a product?
We replace or refund products that arrive damaged, defective or wrong. Report it within 3 days of delivery with photos or an unboxing video, and we pay the return shipping.
Are your products certified?
A product page lists a certification only when we hold a copy of the certificate. If your site requires a specific standard, call us before ordering and we will tell you what we can confirm for that product.