Shipping and Delivery

We deliver across India wherever our courier and logistics partners can reach the PIN code. That includes Mumbai, Hyderabad, Bengaluru, Kolkata and the other major cities, and states such as Himachal Pradesh. If your PIN code isn't serviceable, we tell you before taking payment or refund you in full.

• Orders of ₹2,000 or more (before GST): free delivery.
• Orders under ₹2,000: ₹199 per order.

The delivery charge is shown in your cart and at checkout before you pay. For bulk and business orders, delivery terms are set out in your quotation.

Delivery time depends on the destination PIN code, stock, the size of the shipment and the courier service available for that route. We send the tracking details once your order ships. Delivery dates are estimates and can move because of weather, holidays or local conditions.

We accept UPI, debit and credit cards and net banking through our payment gateway. Bank transfer is available for business orders by arrangement. We don't currently offer cash on delivery or credit terms.

Every order comes with a GST invoice. Add your GSTIN at checkout to claim input tax credit.

Check the package when it arrives. If anything is damaged, missing or wrong, report it within 3 days of delivery with photos or an unboxing video, as our returns policy describes.

Please give a full address and a phone number that will be answered. If a delivery fails because of a wrong address or nobody being available, we tell you about any extra charge before reshipping.

Call +91 7827-258-487 or email prateek@safentity.in with your order number.